FAQ's - for those who don't appreciate my long winded website. HA!
These are questions that I get asked All. The. Time. I answer them within the website, but still get asked anyway. (My sarcasm comes out a lot on this page.)
"I have a female. Do you provide stud service?"
Nope! I say this in other places on the website. Sure, it sounds easy, and one of the boys gets to have a little fun on the side. Here's why I say no:
1. Unless you got your female dog from me, I will have to go over the female's pedigree and vet records to make sure she isn't related and evaluate her health first.
2. I have to draw up a contract - yay more paperwork - ugh!
3. I have to assume all liability for your female while she's in heat - and I really do have enough bitches without having your grouch to deal with - and yes, she would have to come here for her sleepover. My boys aren't going on a vacation. If you lost one of my boys I'd have to go all kinds of crazy on you.
4. I would have to charge you at a minimum the cost of one puppy (what we charge) - so around $700 - $1000 depending on the male and the registry you want.
5. You have a boy and want to breed one of my girls? Seriously? How 'bout NO.
6. I just flat out don't want to do any of that.
"Are your dogs full blooded?"
Yes. Yes they are. They have pedigrees to back them up, and they are linked to each dog's write up. If we bring one in and suspect that they aren't, or won't meet breed standard, they are fixed and adopted out - or - if I get attached, they get fixed and stay on as permanent pets. I am very picky about who we breed, and even if I've paid for a new stud or a new bitch, and invested in raising and loving them, I will still spay/neuter if it is needed. I refuse to "have just one litter" with a dog that doesn't meet standard just to make my money back. That's not good practice, and will ultimately end up hurting the breed we love so much.
Also - when asking me this question....spelling matters.
"Are the available puppies on the available puppies page really available?"
YES. I update that page constantly when we have puppies. I don't have time to make up imaginary ones.
"I want a puppy but I don't want to fill out the puppy application."
We wish you luck in your search. Can't get the application to work? Email me. Give me your phone number - we'll talk over the phone.
"WHY ALL THESE QUESTIONS??"
On the puppy application? - because we want to get to know you a little bit to make sure you're likely a good fit for one.
"Does the deposit/hold fee come off the price of the puppy?"
"Will you hold a puppy without a deposit?"
"I have to see that puppy in person before I pay my deposit."
Okay fine, but the puppy will remain available until you do, and I can't just drop everything to meet with you right then. We will have to arrange an appointment/meeting. My husband and I work full time, so clear a day on a weekend.
"Can I pay a deposit to hold that pup until we know eye color and then you refund it if they aren't blue?"
If you want strictly blue eyes, that is your preference. It's your money. If we have one, great, but these pups should not be judged based on eye color. Like humans, they are all unique individuals. I don't like to be questioned repeatedly about eye color- once or twice is okay, but not every single day.
Actually had someone get offended when they asked me for the 15th time what color their puppy's eyes were going to be - that they hoped her eyes would stay blue, so I asked them - well if they don't, are you going to love her less?
It gets really old - and if I had a nickel for every time I've been asked that, I would have a much, much nicer house.
"Can you tell me what color the puppy's eyes are?"
"Why should I microchip?"
We use AKC Reunite. We like that you only have to pay for registration once for the life of the dog, and we know first hand that this company cares about these animals. If you chip your dog and they can't contact you, they will contact the person/veterinarian who implanted it. In this instance - me.
All our puppies now come chipped because if they go missing, they deserve to be returned to people who love them. It's included with the puppy along with lifetime support from AKC Reunite.
I've marked my beasts for years with no trouble. I will continue to do so, because in the event they do go missing, I would really like to have them back.
"The pup I want already has a deposit on it. If I give you extra, will you let me get the puppy instead?"
Don't insult me, my intelligence, or think for one second that I will disappoint a family that is looking forward to getting the puppy they wanted and beat you to the punch. Tough. Better luck next time. You will only succeed in pissing me off. Just. Don't. Ask. Me.
"If I pay you extra money, can I pick up my puppy early?"
Do you seriously think your money is going to make that puppy grow any faster???
I can't believe I feel I have to post this one...sheesh. My faith in the future of society is gone.
"I bet you make a lot of money doing this, don't you?"
HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHHAHAHAHHAHAHHAAHAHAHA *breath* HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA no.
I don't, but it seems like my veterinarians sure do!
Anybody that makes money doing this is probably cutting corners or charging way too much for regular families to afford a dog.
"Now that the puppies have their eyes open, what's wrong with them? Are they cross eyed?"
"What food do you feed your puppies?"
"My puppy's ears aren't standing or they were standing and now they've flopped over - is there something wrong?"
There is absolutely NO need to have these cute little pointed ears cropped.
"I didn't make an appointment to have my puppy checked by the 72 hour deadline, even though I knew ahead of time when I was getting my puppy. Now I can't get an appointment until after 72 hours. Is that okay?"
No, it really isn't. We give 72 hours because most puppies leave on a weekend. You know your date in advance. There is no reason you can't pick up the phone and call your vet to schedule it. I say 72 hours on more than one area of the website. If you didn't do it prior to pick-up and can't get an appointment afterwards, I won't bend the rules for just you.
"Do I absolutely have to have my puppy checked out within 72 hours?"
No, however - this is directly from our Health Agreement:
"Purchaser must have a complete veterinary exam done on puppy at purchaser’s expense within 72 hours of purchase. A copy of the completed health exam/receipt from a licensed veterinarian must be mailed or emailed to us in order to validate the Health Agreement. Agreement is null and void if we do not receive copy of receipt dated within the first 72 hours after purchase & mailed or scanned & emailed no later than 1 week after purchase date. Failure to comply renders puppy AS/IS."
If you don't plan on following through - that is your choice.
"I don't want my new puppy to poop in my car. Why don't you want them to have a potty stop at a rest area?"
We ask you not to simply because your new puppy is not protected enough against things like parvo and distemper after having had only one booster shot. Public rest areas are a haven for things like that, because not everybody values their pooch and has them vaccinated. Use common sense - if you don't want to go in a dirty toilet, why would they? For proper immunity, puppies need at least 3 (three) booster shots given at proper intervals before you take them to public areas.
Bring paper towels/towels/water/plastic bags/febreeze. Roll the windows down. The stink isn't that bad - and it washes.
"Why do you have AKC and CKC registered dogs?"
To make a long story short, when we got started, at the time, all I could find was a CKC registered stud. That lady became one of my best friends. In the end - registration is just a piece of paper that helps prove you own a particular puppy/dog. It truly doesn't matter unless you are going to show your puppy/dog.
"Which registry do you prefer?"
The better question to ask me is who I like dealing with better. To be blunt, I've always seemed to get the hateful person at the end of the line when I speak with someone from the AKC, and many times they have had the attitude of "you shouldn't be calling us." They come across as snobbish and arrogant every single time.
I have ALWAYS been treated with respect with anybody I have spoke with from the CKC, and I have always appreciated how helpful they are. Therefore, I will continue to stay with the CKC.
"My friend told me to only get an AKC dog, not a CKC one because they aren't a good registry."
My thoughts: It's their opinion. It's like butt holes. Everyone has one.
I've seen better looking (and I own several) CKC only registered dogs. Again, if you aren't showing, then it doesn't really matter.
I generally register more with the CKC - not because I have to, but because I choose to. Most of our pups end up as pets, and we like to offer them registered CKC as a slightly cheaper alternative. It doesn't really matter if you're going to get the dog fixed anyway. That certificate is only another proof of ownership at that point.
"What's the difference between the AKC & CKC?"
"I filled out my puppy application, but you didn't email me back. Did you not approve me? Why?"
I generally email back within 24 hours - I really am quick about it. If you'd prefer me to call initially - I take longer. If I'm teaching in the middle of the day and then I come home to love on all my furry children, help my human children with homework, and do normal people stuff, I don't get done until after 9, and I won't call people that late unless they specify that's okay.
I also have a couple of questions on the applications that are automatic no's based on your answers. I will not say which ones, because that would be cheating, but I bet if you were telling the truth when you state on there you've read through the website, you'll know which ones they are. I really do care about my furry kiddos and where they go.
"You are pretty picky, aren't you?"
Yes. Yes I am. The saying ~ "They paid for it, they'll take care of it." is not always true. We've seen it first hand. We don't spend the time, effort, love, and all for those pups to be discarded.
"I don't want my dog any more./The dog ate my couch and now he/she has to go./Circumstances have changed and we can't keep our dog any more. Will you buy him/her back?"
We let all our puppies go to their new homes based on the assumption they are in their forever homes. Sometimes something happens and the dog needs rehomed. People lose jobs. Divorces happen. People die. (had that happen once) People decide they can't handle the dog less than 24 hours after they get their puppy (sad but true). (This is why I always say you need to be 200% sure before you get one.)
I say this in other places on the website: We will ALWAYS take our dogs back no matter their age, but we will not reimburse anybody the cost they paid. All sales are considered final the minute you put that puppy in your car.
If you need to re-home your dog, we do understand that it is your right to sell him/her or give him/her to another person. We don't police you, but as we are straight up with you when you get that puppy in the first place, we do ask that you let us know the dog has been re-homed, especially if that puppy has been microchipped so we can help you get everything transferred. If nothing else, at least give the new person or family my contact info. If you don't, and that dog ends up at animal control and I am contacted since I implanted the microchip, don't get all high and mighty with me when I contact you trying to get the dog back to the home I originally sold him/her to. (Had that happen too!) Everything we do is in the best interest of our furry kids. Don't get pissy with me for not knowing - I'm likely to get pissy back.
If you choose to return him/her to us, you need to email me. I'm not going to lie and say it's always convenient for us, because it isn't. We do have our permanent pups, work, and our teenagers and what they're involved in, dog shows, and I may not be able to drop everything when you're needing us to take in the dog right now that minute. You may have to wait a day or two or even a week before we can arrange to meet you. We will ask you for a copy of his/her vet records so if our vet has any questions they can contact your vet. Once we get the dog back, we will assess the dog based on his/her behaviors and general condition and most of the time, we will eventually decide whether to sell or adopt him/her back out. You are welcome to email us and check on him/her, but we reserve the right to not disclose the final disposition of the dog. You have no right to be mad at us for re-homing him/her if this is the case - you give him/her back to us and transfer all rights and interests. The dog becomes ours again, and we will ALWAYS do what we feel is best for the individual dog - not what is best for your feelings.
"I noticed you have a bad review out there - why?"
I had a girl several years ago fill out a puppy application. She picked a puppy and placed a deposit. She had a question about pedigrees - instead of asking me, she went to a public forum and asked for "popular opinion." That wasn't what made me mad - although I'm a bit old fashioned and think that if you have a question, you should ask me directly. What made me mad was that she had said on that forum that she wasn't going to just "leave him there." That implied to me that she felt my babies weren't being taken care of properly. That made me mad - PLUS after reading the thread, I found out she had lied about where she was living. I dislike liars, and I knew from that point on that I would no longer be comfortable letting her get my baby. I refunded her deposit and put the puppy back up for sale. So long story short, she got back on there and blasted me - and because there are a lot of followers out there that went along with it, it got pretty lengthy. The people on there who judged me have never spoken with me, just went along with what she said.
Big deal. The puppy is now living a MUCH better life than he would have otherwise. I stand by my decision.